Four Reasons Libraries Should be on Social Media

The key message here is you have to be where your clients are. If you are out there then you can see what they are saying. As Burkhardt points out not only does this give you the chance to respond to negative feedback but it also lets you know what they are interested in and what they are thinking.

Source:

Andy Burkhardt’s post Four Reasons Libraries Should be on Social Media  (August 25, 2009).

 

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~ by dassocmed on August 18, 2012.

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